Policies at
L'Oasis Points of Light
Notice To All our Valued Customers
Our Policy on Booking Appointments
Appointments
Although a 15 minute grace period is offered, we encourage you to come at least 10 minutes before start of your session time if you are a new customer.
Any appointment to our services is a commitment between you and L’Oasis Points of Light. We intend to honor our commitment to you, and we expect you to do the same.
All appointments will require a form of payment (credit or debit card) to be placed on file. Note that your information will be securely saved in our database server, and will not be made public. ( your safety matters to us)
Rescheduling your appointment 3 times in a row will result in a 25% charge. We have to be fair to other customers who really need the time.
Cancellation:
A 24 hour cancellation or reschedule notice will prevent you from being charged for no show.
Exchange and Refund:
Due to the quality of products and services that we offer, L’Oasis Points of Light does not do Refund or Exchange.
We value your business and we thank you for your consideration.
L’Oasis Point Of Light Management
March 2021